Customer Service
Customer Service
Service is a culture. It is not simply a rule or process within Wisdom Power. This concept has been integrated into our enterprise culture and aligned with the thought and behavior of our staff. The service we offer is professional, client and product-oriented.
WHAT WISDOM WILL OFFER YOU
Training and technical support
It is our intention to offer professional training and technical servies such as consultation installation and use of the battery before and after the order.
Information sharing
Once you have established a relationship with Wisdom Power we will prepare and offer on a regular basiscomplete report and support includingscheduling of our projects battery R&D manufacturing plan & status andtest results.
Complete related service
Wisdom Power will help you choose or supply the battery shelf connector cable test equipment and other related products if necessary.
Efficient business service
With the help of our experienced staff Wisdom Power has a long experience in the battery industry as well as shipping experience exhibition tenders and other businesses.
Follow-up Service
• Delivery:
When our customers place an order Wisdom Power will handle the delivery process as quickly as possible depending on the customer request.
• Shipping information:
Wisdom Power will always update you about the shipping information including the shipping policy the shipping cost the shipment status etc.
• Learning program:
Wisdom provides a range of training courses to the technicians including installation maintenance and testing. We can also provide some courses to the end-user if needed.
• Emergency support:
If anything happens Wisdom Power has a special phone line that you can call at anytime. Our technical expert will give you suggestions and help you to resolve your problem as soon as possible.
Special Services
•Quality inspection.
•Quarter operation analysis.
•On-the-spot inspection.
•Technology information.
•Performance maintenance and check-up of spare parts.
•Short-term intensive learning.
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POWER CREATE VALUE
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Oversea sales branch
Wisdom Industrial Power Co.,Ltd
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Address: No.08, 12 / F, Unit 2, Zhongxin City Times, No.3, Jiangbei Civilization First Road, Huizhou
